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This means the Screen Recording permission isn't enabled or the broadcast hasn't been started. Open Settings → Bean on your iPhone and make sure Screen Recording is turned on. Then re-open Bean, tap Start Chat, and tap Start Broadcast on the iOS sheet that appears.

While a session is active, you should see the red recording indicator in your status bar. If it isn't there, the broadcast isn't running.

Check that the microphone permission is granted in Settings → Bean → Microphone. Also check that you haven't muted Bean from inside the app — there's a mute button on the active session screen.

If you're on a phone call or another app is using the microphone (e.g. a voice recorder), iOS will block Bean from listening. End the other audio session and try again.

Check these in order:

• The side silent / ring switch on your iPhone is set to ring (not silent).
• The volume is turned up using the volume buttons.
• Bluetooth headphones (like AirPods) are connected to the right device — if they're paired with your Mac or iPad, Bean's voice will play there instead.
• No other app is currently outputting audio that's taking priority.

The Action Button is configured in iOS Settings, not in Bean. Go to Settings → Action Button on your iPhone, swipe to Shortcut, and pick the Bean shortcut from the list. (If you don't see Bean in the list, open Bean once after install so iOS registers its shortcut.)

For older iPhones without an Action Button, use Back Tap instead: Settings → Accessibility → Touch → Back Tap, then assign the Bean shortcut to a double or triple tap.

iOS will stop a screen broadcast when:

• You receive an incoming phone or FaceTime call.
• You enter low-power mode while on a low battery.
• An app explicitly asks to take over the screen capture.
• The system is under memory pressure.

When that happens, just tap Start Chat again to restart. Your previous turn isn't recoverable because nothing is stored — that's by design.

The model can occasionally misread small text, charts with unusual scales, or content partially hidden by overlays. If you get a wrong answer, try:

• Zooming in on the part of the screen you're asking about.
• Asking again, more specifically — e.g. "What does the red number in the top right mean?" rather than "What does this mean?"
• Following up. Bean keeps the thread of the current session, so you can correct or clarify.

Open Bean and go to Settings → Voice. Pick one of the available voices and the next session will use it.

No. Bean streams audio and screen frames to xAI in real time to generate the response, so an internet connection is required. Wi-Fi or cellular both work fine. Cellular usage is moderate — roughly comparable to a video call.

Bean requires iPhone with iOS 17 or later. iPads are not supported in the current version. The Action Button is available on iPhone 15 Pro and newer; Back Tap is available on iPhone 8 and newer.

There is nothing to delete on our side — Bean does not store your sessions, account information, or any personal data on our servers. To remove the small amount of local-only data Bean keeps on your iPhone (your voice preference, onboarding state), delete the app the normal way: long-press the icon, tap Remove App, then Delete App.

See the Privacy Policy for the full picture of what we do and don't keep.